Shipping, Returns & Warranty


Shipping Information

We ship to the US and international.

If you are international, we recommend that you check out our Authorized Retailer page to see if there is a retailer in your country or closer than we are in the U.S., that way you can save some shipping! For international rates please go through the checkout process to see your final costs.


Easy Returns & Exchanges

Although it breaks our heart, we accept returns if you send it back within 14 days of receipt. Just send the package to us at:

Platypod Pro, LLC

503 Cranbury Road

East Brunswick, NJ 08816


5-year Warranty

For any defect in workmanship we will fully replace your Platypod within 5-years of purchase. Just shoot us an email at, describe the defect and include some images.